The hotel offers amenities for your comfortable stay and unforgettable experiences
Internet
Internet access
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Internet access
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Snack bar
Business
Fax/Photocopying
Spa & Leisure
Spa centre
Steam room
Room features
Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Rollaway beds
Bathroom
Bathtub
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
65-73 Shaftesbury Avenue,
London,
United Kingdom,
W1D 6EX,
Greater London
Map view
street view
65-73 Shaftesbury Avenue,
London,
United Kingdom,
W1D 6EX,
Greater London
City landmarks
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
1.7
km
Museum
The British Museum
1.0
km
Garden
Buckingham Palace
1.8
km
Square
Trafalgar Square
700 m
Church
Westminster Abbey
1.7
km
Museum
National Gallery
620 m
Elizabeth Tower - Houses of Parliament
Big Ben
2.1
km
Park
Hyde Park
2.4
km
Public Building
Houses of Parliament
1.8
km
Gallery
Tate Modern
2.3
km
Clive Steps
Churchill War Rooms
1.4
km
Marylebone Rd
Madame Tussauds London
2.0
km
Great Central House
Marylebone
1.9
km
Palace
St James's Park
1.4
km
Market
Borough Market
3.0
km
Museum
Victoria and Albert Museum
3.3
km
Church
St Paul's Cathedral
2.3
km
Whitehall Palace Whitehall Horse Guards Avenue
Banqueting House
990 m
Museum
London Transport Museum
860 m
Aquarium
SEA LIFE Centre London Aquarium
1.9
km
Church
Westminster
2.5
km
Castle
Tower of London
3.9
km
Museum
Sir John Soane's Museum
1.3
km
Gallery
Wallace Collection
2.0
km
Nearby
Opera House
Covent Garden
520 m
Square
Piccadilly Circus
320 m
Oxford Street
Oxford Street
560 m
Gallery
National Portrait Gallery
490 m
Seven Dials Covent Garden
Seven Dials
400 m
Restaurants
Burger and Lobster
180 m
6 Little Portland Street
Preto West End
20 m
73 Shaftesbury Avenue
Hankies Cafe
0 m
67 Shaftesbury Avenue Piccadilly
Rasa Sayang
40 m
Soho
Pompi Soho
10 m
65 Shaftesbury Avenue
Golden Dragon
130 m
28-29 Gerrard Street
Century
10 m
61-63 Shaftesbury Avenue
Machi Machi
170 m
59 Shaftesbury Avenue
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Central location
Polite staff
Room condition
Dining experience
7.8/10
Very good
Rooms
7.4
Location
9.2
Service
9.0
Dining
6.4
Guest reviews
7.8/10
based on 12 reviews
8.5
8.5/10 based on 5659 reviews
Gareth
United Kingdom,
April
2024
7.2/10
The hotel is centrally located, making it convenient for exploring popular areas in London like China Town, Leicester Square, and Soho. The staff were polite and welcoming, and the room service even arranged a surprise for my wife's birthday. However, the dining experience was slightly disappointing due to a cramped space and a lack of cleanliness, especially considering the additional breakfast charge. Overall, a good value for the money.
Rooms
7.0
The room, while spacious, had some scratched furniture and was in a poor state of repair.
Service
9.0
The staff were extremely polite, welcoming, and helpful throughout my stay.
Location
8.0
The hotel's location near various shops and attractions like Soho and Leicester Square was ideal for us.
Dining
5.0
The dining experience fell short with a cramped area, lack of cleanliness, and waiting times for a table.
Facilities
The hotel had a well-maintained pool area with a few amenities.
Central location
Room condition
Douglas
United Kingdom,
March
2024
8.0/10
I was pleasantly surprised by this hotel. The room was extremely comfortable, well-equipped, and a great value compared to other overpriced options in the area. The staff went above and beyond to make my anniversary special with lovely decorations and treats. The only downside was the street noise, but earplugs could solve that.
Rooms
8.0
The room with the four-poster bed adorned with petals and hearts was a sweet touch for our anniversary.
Service
9.0
The staff here were exceptional. From the friendly welcome to the special birthday surprises, they made me feel truly valued as a guest.
Location
9.0
The hotel's central location made it easy to access all the tourist attractions. It was vibrant and lively, especially during the Chinese New Year celebrations in Chinatown.
Dining
7.0
The dining experience had a good variety of choices and the food was cooked perfectly, but the service was inconsistent and could be more attentive.
Facilities
7.0
The hotel facilities were satisfactory, though the dining area could be improved for a more comfortable experience.
Philip
United States,
February
2024
8.2/10
My stay at the hotel was truly enjoyable. The rooms were spacious and well-equipped, although there was a slight musty smell and some maintenance issues. The service was exceptional, with staff going above and beyond to accommodate my needs. The location was perfect for exploring the city, but I did notice some concerning hygiene practices. The dining experience was a mix of highs and lows, and the ongoing renovations affected the options available. Overall, a pleasant stay with a few minor drawbacks.
Rooms
8.0
The room was spacious and had all the amenities I needed for a comfortable stay, including Elemis toiletries.
Service
9.0
The staff were fantastic, taking note of my allergies and ensuring that all areas were prepared accordingly.
Location
9.0
The hotel's location couldn't have been better, with easy access to all the city's attractions like theatres and shopping districts.
Dining
7.0
The dining experience offered a good variety of delicious options, but the ongoing renovation works affected the availability.
Facilities
8.0
The facilities were well-maintained, but the renovation works did impact the dining experience.
Alison
United Kingdom,
February
2024
8.0/10
I was delighted with the hotel's excellent location, just a stone's throw away from the vibrant West End and within walking distance of various attractions. The room I had was quiet, clean, and modern, and I even got it on my preferred floor, which was a nice touch. However, while the rooms were comfortable, they didn't have any standout features. The hotel's service was top-notch with incredibly helpful and friendly staff, particularly Claudia at reception who gave me a warm welcome. The location was a dream, allowing me to easily explore the city and enjoy the nearby theaters without any hassle. Sadly, the dining experience left much to be desired due to crowding and limited breakfast options.
Rooms
8.0
My room was quiet, clean, and modern with a spacious bath. It was exactly what I needed for a comfortable stay.
Service
9.0
The staff, especially Claudia at reception, were incredibly friendly and helpful. I felt well taken care of throughout my stay.
Location
10.0
I couldn't have asked for a better location. Situated close to major attractions like Oxford Street and Piccadilly Circus, I could easily reach most places on foot or via nearby tube stations.
Dining
6.0
The dining experience was a bit disappointing, mainly due to overcrowding and limited breakfast choices. I hope they can improve this aspect in the future.
Facilities
7.0
The facilities were adequate for my needs during this trip, but there is definitely room for improvement in terms of dining arrangements.
Great Location
Limited Dining Choices
Charles
United States,
February
2024
7.8/10
I had a wonderful stay at the hotel. The rooms were very comfortable and beautifully decorated, equipped with lovely bathrooms and Nespresso machines. The service was exceptional, with friendly and accommodating staff helping me throughout my stay. The location was simply amazing, right in the heart of the west end with easy access to attractions, shopping, and restaurants. However, the dining experience was quite disappointing, so I would recommend eating elsewhere during your stay.
Rooms
9.0
I found the rooms to be very comfortable, with lovely touches like rose petals and balloons. They were well appointed and decorated to a high standard, matching the rest of the hotel.
Service
9.0
The service was a lovely surprise, with the staff being friendly, accommodating, and always ready to help. The cleaners were particularly nice and made my stay even better.
Location
10.0
The location was fantastic, centrally located across from the iconic Chinatown and minutes away from the best the west end has to offer.
Dining
5.0
Unfortunately, the dining experience was very disappointing. The food was overcooked, cold, and not made to my liking. I strongly recommend considering eating elsewhere during your stay.
Facilities
8.0
The facilities were great, but the dining experience was a significant letdown compared to the rest of the hotel.
Alexander
United Kingdom,
January
2024
8.6/10
I absolutely loved my stay at this hotel! The location was fantastic, within walking distance to so many attractions and with plenty of dining options nearby. The rooms were cozy, although a bit cramped, and the staff went above and beyond to make our stay enjoyable. The dining experience was varied and satisfying, but the hotel felt a bit noisy due to its proximity to the elevator.
Rooms
7.0
The rooms were cozy, although a bit cramped, and located right in front of the elevator, which was a bit annoying.
Service
9.0
The reception staff, especially Ieva and Marcel, were lovely from the beginning and really made us feel welcomed.
Location
10.0
The hotel's location was perfect, with easy access to major attractions, theaters, and plenty of bars and restaurants.
Dining
8.0
The dining experience was fantastic, with plenty of nearby dining options to choose from.
Facilities
9.0
The facilities were well-maintained and offered everything we needed for a comfortable stay.
Garry
United Kingdom,
September
2023
8.6/10
I absolutely loved my stay at this hotel! The location is unbelievable, and I will definitely choose this place every time I'm in London. The rooms are very clean and quiet, equipped with all modern facilities, and the complimentary refreshments were a nice touch. The service was exceptional, with the staff being attentive and friendly, and the warm welcome and room upgrade added a special touch to my stay. The dining experience was enjoyable, with a variety of options, though the pricing felt a bit high for the overall quality. The facilities were top-notch, making my stay comfortable and convenient.
Rooms
8.0
The rooms were clean and quiet, with all modern facilities and complimentary refreshments.
Service
9.0
The staff went above and beyond to make my stay memorable, remembering my plans and providing excellent service throughout.
Location
10.0
The location is superb, near everything you could need in London, perfect for shopping, theatres, and dining.
Dining
7.0
The dining experience was pleasant, with a good variety of options, but the pricing seemed a bit on the higher side for the value.
Facilities
9.0
The facilities were excellent, providing everything I needed for a comfortable stay.
John
United States,
July
2023
7.0/10
The hotel offers rooms overlooking a peaceful church garden, providing a light and airy atmosphere despite being a bit hot and on the smaller side. The service was exceptionally kind and helpful, enhancing our experience in exploring Theatres, Covent Garden, and London sights. The hotel's location is a wonderful mix of historical charm with easy access to Chinatown, Soho, and Trafalgar Square. Although the dining experience was subpar with limited options and missed items, the facilities were decent overall.
Rooms
7.0
The rooms overlook a peaceful church garden, offering a light and airy ambiance despite being a bit hot and smaller than expected.
Service
9.0
The staff were exceptionally kind and helpful, making our stay memorable. They were friendly and accommodating, especially in assisting with room service, dry cleaning, and housekeeping.
Location
8.0
The hotel's location is wonderful, with easy access to Chinatown, Soho, and Trafalgar Square. The staff were always willing to provide recommendations and assistance.
Dining
5.0
The dining experience left something to be desired with missing items and limited choices, but there are better dining options in the nearby vicinity.
Facilities
6.0
The hotel has basic facilities that meet the essential needs of guests, but there is room for improvement in terms of dining options.
Friendly staff
Limited dining options
Laura
United States,
July
2023
7.4/10
Staying at this hotel was a mixed experience. The rooms looked tired and in need of maintenance, with loose curtains and some light bulbs not working. However, the attic room I was moved to was surprisingly quiet, facing a peaceful courtyard. The hotel's location near China Gate, Piccadilly, and Leicester Squares was convenient for exploring the city.
Rooms
7.0
The rooms were in need of maintenance, but my attic room was quiet and cozy.
Service
9.0
I must congratulate the staff for their perseverance and helpfulness. They were quick to address any issues and even served Champagne on arrival, which was a nice touch.
Location
8.0
The hotel is perfectly located in the heart of the West End, close to restaurants, pubs, and theaters. It's very convenient for exploring the city on foot.
Dining
6.0
While the hotel's dining options were not the best, the continental breakfast was plentiful. The spread could have offered more variety, but it was satisfactory overall.
Facilities
7.0
The facilities were average, nothing exceptional to highlight.
Sarah
United Kingdom,
June
2023
8.0/10
The hotel is in a central location with small rooms but a nice bathroom. The staff is friendly and accommodating, especially Veaceslav at concierge and Mary at reception. The location is perfect for exploring the bustling West End, with easy access to popular theaters, Theatreland, Soho, and Chinatown. The dining options offer complimentary service with great Italian dishes.
Rooms
6.0
The rooms were small and not very comfortable, but the bathroom was nice.
Service
9.0
The staff was fantastic, welcoming, and extremely helpful.
Location
10.0
The ideal location in the heart of the West End, perfect for theater enthusiasts and exploration of surrounding areas.
Dining
8.0
The dining experience offered complimentary service with great Italian dishes.
Facilities
7.0
Facilities were basic but sufficient for a comfortable stay.
Joan
United States,
May
2023
8.4/10
The hotel is situated in an awesome central location, close to major attractions like Piccadily and theaters. While the rooms were a bit tired for the price, the helpful and friendly service made our stay special. The dining options were good, and the convenient location allowed for easy access to all transport and entertainment venues.
Rooms
7.0
The rooms were a bit tired, with missing cupboard doors and cracked tiles, for the price of £200 per night. However, the room temperature was adjustable within a limited range.
Service
9.0
The staff couldn't do enough to ensure a special stay, especially considering my husband's health issues. They were always helpful and friendly, making the service excellent.
Location
10.0
The location is awesome, centrally located near Soho, China Town, theaters, and with easy access to transport. It's directly on Shaftesbury Avenue and opposite China Town.
Dining
8.0
The dining experience offered good selection for Continental or Full English breakfast, though we opted to eat elsewhere. The attached restaurant provided complimentary meals.
Facilities
8.0
The hotel offers various facilities like room service, dry cleaning, housekeeping, laundry, and a welcome drink.
Great location
Tired rooms
Drew
United States,
May
2023
7.8/10
Staying at this hotel was a mixed experience. The rooms, although well-equipped and modern, had a musty smell. On the upside, they were spacious and offered good insulation from outside noise. The service was exceptional, with staff going above and beyond to assist, except for a slightly unwelcoming attitude at times. The location was suitable for various activities, though lacking a quiet bar and food area on-site. Dining was a bit hit or miss, with a nice selection available but issues with table availability during busy times. Overall, a stay with highs and lows.
Rooms
7.0
The rooms were spacious and clean but had a slight musty smell.
Service
9.0
The staff were incredibly helpful and kind, with some exceptions to the overall welcoming atmosphere.
Location
8.0
The location was good for various activities but missed a quiet bar and food area on-site.
Dining
7.0
The dining experience had a good selection but suffered from table availability issues during peak times.
Facilities
8.0
Overall, the facilities were adequate and functional.
Cwrt Bleddyn Hotel & Spa
Mercure Sheffield Kenwood Hall & Spa
Westgate Las Vegas Resort And Casino
Hilton Southampton - Utilita Bowl
Delta Hotels By Marriott Bristol City Centre
Bellevue Club
Easyhotel Birmingham
Voco Oxford Spires By Ihg
The Big Blue Hotel - Blackpool Pleasure Beach
Days Inn Wetherby
The Churchill Hotel
Park Regis Birmingham